When are insurers required to inform policyholders about their rights regarding coverage inquiries?

Insurers are required to inform policyholders about their rights regarding coverage inquiries at the time of policy delivery. This is crucial because it's the first opportunity for a policyholder to understand their coverage, the protections available, and their obligations under the policy. By providing this information when the policy is delivered, insurers ensure that policyholders have a clear understanding of their rights and can make informed decisions about their coverage from the outset.

Notifying policyholders at the time of policy delivery aligns with best practices in promoting transparency in the insurance industry. This regulation is designed to empower consumers by ensuring they are fully aware of their rights as soon as they enter into the insurance contract, setting the stage for a clear understanding that will assist them in navigating future inquiries or issues related to their insurance coverage.