Who is eligible to file a complaint against an insurance company in Arizona?

The correct choice is that any insured individual or party affected by the insurance company is eligible to file a complaint against that company in Arizona. This broad eligibility ensures that not only current policyholders but also individuals and entities that may have been impacted by the practices of the insurance company can seek recourse. It reflects the regulatory intent to safeguard consumer rights and promote accountability in the insurance industry, allowing anyone who feels wronged by an insurance company's actions to voice their concerns.

For example, even individuals who might not have an active policy but have faced issues related to services, claims processes, or unfair business practices can file a complaint. This inclusivity is crucial in protecting the interests of consumers and ensuring that insurance companies adhere to fair operating practices.

In contrast, limiting complaints to only insurance agents or requiring active claims to be filed does not adequately encompass the range of potential grievances that different parties may have against an insurance company. The general public also cannot file complaints just based on general dissatisfaction; there must be a direct connection to being insured or affected by the company's actions.